▼ Table of contents
1 Responsible Authority
We are happy about you visiting our website. We would like to introduce you to the responsible authority in terms of data protection law as applicable:
Phone: +49 (0) 162 44 22 040
2 General Information
Pursuant to our statutory obligations, we would like to inform you about the collection and use of your personal data.
When you use our website, personal data about you will be collected. This may happen by you entering the data yourself, for example your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or the software that you use to visit our website.
All data that you enter in our app is provided voluntarily; there are no disadvantages to you if you do not provide data. But without certain data, we are unable to provide services or to conclude contracts. Whenever such information is necessary, we will point it out to you.
On this website, the user’s personal data is only collected within the framework of the existing data-protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.
The GDPR allows data processing in three cases in particular:
- in accordance with Art. 6 para. 1 (b) GDPR, when processing your personal data is necessary for negotiating, concluding or performing a contract;
- in accordance with Art. 6 para. 1 (f) GDPR, if the balancing of interests leads to the conclusion that the processing is necessary to protect our legitimate interests; this means in particular our interests to analyse, optimise and secure the offers on our website – meaning primarily the analysis of user behaviour, setting up profiles for advertisement purposes and storage of access data as well as the use of third-party providers.
2.1 Inventory Data
We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user. This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment). Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.
2.2 Usage Data
We also collect usage data to allow users to use the services on our website. These may consist of: usage information (for example visited websites or parts, duration of visit, interest in services), content data (for example data, text, images, sounds, videos entered or uploaded by you), meta data (for example identity of your device, location, IP address).
The legal basis for this data processing are our legitimate interests pursuant to Art. 6 para. 1 (f) GDPR in analysing the website and your use, possibly also the statutory permission to store data as part of the negotiation of a contract pursuant to Art. 6 para. 1 (b) GDPR.
4 First Contact through Electronic Request
If you contact us in electronic form (for example by mail, fax, phone, messenger, etc.), we store and process the data which you have given us (for example name, contact information, content of the request). This is based on our legitimate interest in an effective communication with customers in accordance with Article 6 para. 1 (a) GDPR and, as far as it concerns a request to enter into or to perform a contract, also with Article 6 para. 1 (b) GDPR.
We will only pass on this data to third parties as far as required for the performance of the contract (in accordance with Article 6 para. 1 (b) GDPR), by the overwhelming interest in effective services (in accordance with Article 6 para. 1 (f) GDPR) or based on your consent (in accordance with Article 6 para. 1 (a) GDPR) or if there is another legal permission or obligation.
You may ask us at any time and without any cost to provide information about the purpose of the processing, the origin and the recipient, if any, of your data. You may also request that we correct, delete or limit the processing of your personal data. You may object against the (further) processing of your data at any time and you have a right for the data to be made transferable as well as the right to file a complaint with the competent supervisory agency.
In general, your data will only remain stored as long as required by the purpose of the respective data processing. A longer storage is an option, in particular when required in order to pursue our rights, for other legitimate interests of ours or when there is a statutory duty to keep the data longer (for example record-keeping under tax law, statute of limitations).
Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.
Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.
6 Storage Period
Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.
For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.
For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality of our website and as long as we still have a legitimate interest. Statistical information will be primarily stored by us in pseudonymous form.
Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.
7.1 More then essential Cookies
Cookies are text files that are stored on your computer and which store certain data about your user behavior on our page, so that certain features or offers can be made available to you based on your previous use. These can be “session cookies”, which are automatically deleted when you leave our website. Other cookies are stored on your computer permanently until you delete them. That allows us to recognize your browser when you visit our website again and to provide you with features or offers according to your previous usage.
for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
for Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
for Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
for Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
for Internet Explorer: https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer
Blocking cookies may limit the functionality of our website and of other websites visited by you.
More information on this topic, in particular how you can administer, limit or completely disable third-party cookies and technologies with a similar purpose, can be found at:
In order to obtain your consent to store certain cookies on your device and to document this in line with data protection law, and in line with our legal obligations under Art. 6 para. 1 sentence 1 (c) GDPR and our legitimate interest in accordance with Art. 6 para. 1 (f) GDPR, we use the Cookie Consent Manager “Borlabs Cookie“ provided by Borlabs - Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany.
Borlabs Cookie only places cookies that are technologically necessary. When you open our website, the following data will be sent to Borlabs Cookie: your consent or the withdrawal of your consent for placing cookies, a cookie placed on your browser by Borlabs Cookie, the duration and version of the cookie, domain and path of the WordPress website and the UID. The UID is a randomly generated ID and no personal information.
Borlabs Cookie processes no personal data. If you want to withdraw the consent to place certain cookies, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked for your consent to place cookies again.
18.104.22.168 Borlabs Cookie OptOut
For the Cookie Opt In we use the WordPress plugin from Borlabs (https://borlabs.io/borlabs-cookie/) and you can adapt here your settings.
8 Transfer of data
8.1 Transfer to Third Parties
We dislike spam as much as you do. We will therefore not transfer your data to third parties, unless permitted by law.
Transfer of customer data may either
- be required for the performance of a contract and in that case be permitted according to Art. 6 para. 1 (b) GDPR, or
- be permitted based on our legitimate interest in an effective service structure pursuant to Art. 6 para. 1 (f) GDPR, or
- covered by your consent pursuant to Art. 6 para. 1 (a) GDPR, or
- become necessary if we will be legitimately asked by a government or an agency to hand over your data pursuant to Art. 6 para. 1 (c) GDPR.
8.2 Transfer to other countries, particularly USA
9 Users‘ Rights
You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.
9.1 Deletion, Correction, Limitation
You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.
The right to object to advertisement is governed by our text regarding consent:
9.3 Data Transfer
You may request us to transfer the data stored about you in machine-readable form.
If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here you find a list of the agencies).
11 Social Media
11.1 Social Media Plugins
11.1.1 General information
Social media plugins normally lead to the IP address of each visitor to a page being collected by theses services immediately and the users having their subsequent browsing history recorded. This may even happen if you do not click on the button.
To prevent this, we use the Shariff method. Thus, our social media buttons only establish the direct contact between the social network and you only once you click on the respective share button. If you are already registered with a social network, Facebook and Google+ do not require a new window for this. Twitter will show a pop-up window, in which you can still edit the text of the tweet.
Thus, you can publish our content in social networks without them being able to put together complete browsing profiles. The Shariff method is already being used by many websites in order to protect their users.
But, at the latest, when you follow the link to the social media site, your data will be broadcasted to that site. The social media site will normally store a cookie in your browser and to your account information there, especially, if you are logged into your social media account on the site. The social media site can analyse your use of the platform and your browsing habits and will use these for targeting advertisements based on your interests. That can lead to ads being shown to you when browsing in- and outside of the social media site. Please inform yourself about the use of your data on these sites and use them only, when you agree to that use of your data, that happens on that social media site, in particular, when you are not using that social media site for the first time. We have added links to all the privacy policies of the social media site for your information.
Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use plugins by the social network of Twitter International Company,
One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 IRELAND. Due to the Shariff method, Twitter will only learn your IP address and your visit to our website once you will have reconfirmed the retweet button.
That way, your data may be transferred to the USA.
11.2 Social Media Links
11.2.1 General Information
We refer with links to our social media presences. When you follow any such link to the social media site, your data will be broadcasted to that site. The social media site will normally store a cookie in your browser and to your account information there, especially, if you are logged into your social media account on the site. The social media site can analyse your use of the platform and your browsing habits and will use these for targeting advertisements based on your interests. That can lead to ads being shown to you when browsing in- and outside of the social media site. Please inform yourself about the use of your data on these sites and use them only, when you agree to that use of your data, that happens on that social media site, in particular, when you are not using that social media site for the first time. We have added links to all the privacy policies of the social media site for your information.
Our page uses links to our presence on the social network Twitter, provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 IRELAND
It is just a normal link, which means that upon opening our page, Twitter won't learn anything of your visit to our website. But when you click on the link, you will be taken to Twitter, and then Twitter will also learn that you visited our page.
Thus, your data may be forwarded to the USA.
11.3 Social Media Videos
11.3.1 Youtube (Two Click)
Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR we use YouTube, a service provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland in order to embed videos.
To protect your data, we have installed a two-click solution. That way, Google won't learn about your visit once you access our website, but only once you actually click the button. If you confirm the plugin while being logged in at YouTube, Google may attribute your use to your user account.
The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.
12.1 Google Analytics
Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use the Google Analytics tool provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. This allows to analyse the use of websites and to put together pseudonymous profiles of users based on the data. In order to do this, Google applies different technologies, among them also storing cookies on your computer. These store information about the use of our page, which we will use to improve our offers.
The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA. We have concluded a data processing agreement with Google, according to which Google only processes your data according to our instructions. This agreement ensures, that your data will be transferred to the US solely on the base of the standard contractual clauses. The European Court has ruled, that these clauses could provide a legal ground for transferring personal data outside of the EU.
We have taken additional precautions to ensure the appropriate protection of your data as far as possible. Before transferring it to Google, we anonymize your IP address. This is achieved by activating the Anonymizelp() feature in the tracking code of Google Analytics.
We have also concluded a contract with Google about the processing of data, according to which Google will not combine your data with other data collected by Google in order to find out your identity.
If this should not be sufficient for you, you can also use the link http://tools.google.com/dlpage/gaoptout
to download and install a browser plugin provided by Google to block Google Analytics, preventing Google from collecting and transferring your personal data.
You can also prevent the data collection by Google Analytics by confirming the subsequent link deactivate Google Analytics to deactivate Google Analytics by setting an opt-out cookie which will also prevent the collection of your data.
You will find more information about Google’s precautions regarding data protection at the following link:
Additionally for the general handling with cookies, their deactivation and transfer of data to third parties (in particular USA) we refer to the general part of this declaration.
13 Our Social Media Fan Page(s) - General Information
Beside our website, we also use fan page(s) on social media platforms. Above, we have already informed you about the data processing on our website and we have in particular made sure that the fact alone that you access our website is not yet forwarded to the social media platform. Following the ECJ ruling dated 5 June 2018 about social media presences, we want to inform you about the data processing during your visit to our social media fan page(s):
On the basis of our legitimate interest in a timely customer communication pursuant to Art. 6 para. 1 (f) GDPR as well as for advertising and public relations purposes, we present ourselves and our offers on social media fan page(s).
Our social media fan page(s) usually can be accessed online independently of you having a user account with the relevant platform or not. But in either case, your data will be processed by the social media platform.
Each time the social media platform is accessed, your IP address will be collected and stored. Usually, a cookie will also be placed on your page, which will save your visit and further data about your visit to the social media platform.
If you are logged in with the social media platform, your visit will also be spotted by a cookie or through other technological means and will be attributed to your user account. Thus, the social media platform is usually able to analyse your user behaviour. In this process, a user profile with your interests is generated, which the social media platform will use to provide you with a user experience tailored to your interests, in particular advertisement tailored to your interests within and outside of the social media platform – even across different devices, if applicable. Your data may also be used for market research. For the details, we refer you to the following privacy policies of the social media platform(s) used by us.
We can usually also use the data of the social media platform in order to allow you to use our fan page in accordance with your interests or to approach you with advertising.
If you do not want this, we point you to our explanations about cookies above, with general information about cookies and their deactivation. There, we have laid out in general terms how you can prevent or limit cookies being stored on your devices. Further information about the respective social media platform can be found hereinafter.
We generally leave your data on the social media platform and do not import it onto our server. But if that should occur, our general information regarding the storage period will apply.
We have a presence on the social media platform Twitter.
Twitter International Company
Attn: Data Protection Officer
One Cumberland Place, Fenian Street
Dublin 2, D02 AX07 Ireland
If you open our channel with Twitter, your data may be forwarded to the USA.
Twitter also provides us with statistics. These are created without our participation and then provided to us. The data will include interactions, for example, as well as statistical data.
When you are logged in, you can influence the processing of your data by Twitter considerably and in different ways.
Here you can change your privacy settings on Twitter.